/* ═══════════════════════════════════════════════════════════════
   Ask OSA — Widget Polish Layer (v3, 2026-04-24)
   Sits ON TOP of osa-ai.css. Goal: refine, not override-everything.
   - Theme aligned with main OSA portal (preview.html)
       brand:  #841a2d  ·  brand-deep: #5c0f1d  ·  gold: #c79a49
       paper:  #fffdf9  ·  ink: #1c1917         ·  font: Plus Jakarta Sans + Libre Baskerville
   - Keeps the iOS-style rounded, glassy aesthetic from osa-ai.css
   ═══════════════════════════════════════════════════════════════ */

[data-osa-chat-root] {
    position: fixed;
    inset: 0;
    z-index: 2147483000;
    pointer-events: none;
    font-family: "Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif;
    --ask-brand: #841a2d;
    --ask-brand-deep: #5c0f1d;
    --ask-brand-mid: #9a1f35;
    --ask-gold: #c79a49;
    --ask-gold-soft: rgba(199, 154, 73, 0.18);
    --ask-paper: #fffdf9;
    --ask-ink: #1c1917;
    --ask-muted: #675a4f;
    --ask-line: rgba(90, 62, 40, 0.12);
}

[data-osa-chat-root] .osa-launcher-fab,
[data-osa-chat-root] .osa-launcher-panel {
    pointer-events: auto;
}

/* ── Panel shell ─────────────────────────────────────────── */
[data-osa-chat-root] .osa-launcher-panel--chat-ui {
    border: none !important;
    box-shadow:
        0 28px 60px rgba(28, 12, 18, 0.22),
        0 6px 18px rgba(132, 26, 45, 0.10) !important;
    background: linear-gradient(160deg,
        #fff7f0 0%,
        #fdf0f3 55%,
        #fef5e4 100%) !important;
    border-radius: 0 !important;
    overflow: hidden !important;
    transition: transform 0.32s cubic-bezier(0.25, 0.85, 0.3, 1),
                opacity 0.28s ease;
    transform: translateY(0);
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui::before {
    border-radius: 0 !important;
    opacity: 0.12 !important;
    filter: blur(10px) saturate(1.05) !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-chips-wrapper {
    border-radius: 0 !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-composer {
    border-radius: 0 !important;
}

/* ── Header: refined maroon with thin gold underline ────── */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header {
    position: relative;
    min-height: 42px !important;
    padding: 6px 12px 6px 14px !important;
    background: linear-gradient(135deg,
        #8f1c30 0%,
        #841a2d 55%,
        #5c0f1d 100%) !important;
    border-bottom: none !important;
    border-radius: 0 !important;
    box-shadow:
        0 4px 16px rgba(92, 15, 29, 0.28),
        inset 0 1px 0 rgba(255, 255, 255, 0.10) !important;
    z-index: 5 !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui.is-open {
    transform: translateY(0);
}

/* Thin gold accent line under the header (signature of OSA portal) */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header::after {
    content: "";
    position: absolute;
    left: 0;
    right: 0;
    bottom: -1px;
    height: 2px;
    background: linear-gradient(90deg,
        transparent 0%,
        rgba(199, 154, 73, 0.8) 18%,
        var(--ask-gold) 50%,
        rgba(199, 154, 73, 0.8) 82%,
        transparent 100%);
    pointer-events: none;
    z-index: 6;
}

/* Remove the message icon */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header__avatar {
    display: none !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header__avatar svg {
    display: none !important;
}

/* Title — match the quick-topic chip font for consistency */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header__titles strong {
    color: #fff !important;
    font-family: "Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif !important;
    font-size: 14.5px !important;
    font-weight: 700 !important;
    letter-spacing: 0.005em !important;
    line-height: 1.15 !important;
    display: block;
}

/* Subtitle row — status + timer */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header__sub {
    display: flex !important;
    align-items: center !important;
    gap: 8px !important;
    flex-wrap: nowrap !important;
    min-width: 0 !important;
    margin-top: 0 !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header__status-line {
    display: inline-flex !important;
    align-items: center !important;
    gap: 6px !important;
    font-size: 10.5px !important;
    font-weight: 600 !important;
    letter-spacing: 0.05em !important;
    text-transform: uppercase !important;
    color: rgba(255, 255, 255, 0.78) !important;
    white-space: nowrap !important;
    flex: 0 0 auto !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header__status-line::before {
    content: "" !important;
    width: 6px !important;
    height: 6px !important;
    background: #4ade80 !important;
    border-radius: 999px !important;
    box-shadow: 0 0 0 3px rgba(74, 222, 128, 0.22) !important;
    flex-shrink: 0;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header__status-line::after {
    content: none !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header__status-line.is-staff {
    color: #fde68a !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header__status-line.is-staff::before {
    background: #fbbf24 !important;
    box-shadow: 0 0 0 3px rgba(251, 191, 36, 0.28) !important;
}

/* Hide the redundant mode badge — title already says "Ask OSA" */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-mode {
    display: none !important;
}

/* Session timer — slim translucent pill */
[data-osa-chat-root] .osa-launcher-panel--chat-ui #osa-chat-timer {
    display: none !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui #osa-chat-timer:not([hidden]) {
    display: inline-flex !important;
    align-items: center !important;
    gap: 4px !important;
    padding: 2px 8px !important;
    border: 1px solid rgba(255, 255, 255, 0.22) !important;
    background: rgba(255, 255, 255, 0.12) !important;
    border-radius: 999px !important;
    color: rgba(255, 255, 255, 0.85) !important;
    font-family: "SF Mono", ui-monospace, Menlo, monospace !important;
    font-size: 10.5px !important;
    font-weight: 600 !important;
    line-height: 1.1 !important;
    white-space: nowrap !important;
    flex: 0 0 auto !important;
    box-shadow: none !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui #osa-chat-timer-text {
    display: inline-block !important;
    min-width: 32px;
    font-variant-numeric: tabular-nums;
    letter-spacing: 0.02em;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui #osa-chat-timer svg {
    display: inline-block !important;
    width: 9px !important;
    height: 9px !important;
    opacity: 0.78;
    flex: 0 0 auto !important;
}

/* Timer when shown beside "Verified as ..." in the verified bar.
   Uses ID + class to win specificity over the base #osa-chat-timer rule
   (which is styled white/monospace for the dark header context). */
[data-osa-chat-root] .osa-launcher-panel--chat-ui #osa-chat-timer.osa-ai-verified-bar__timer:not([hidden]) {
    margin-left: 6px !important;
    padding: 3px 9px !important;
    gap: 5px !important;
    border: 1px solid rgba(132, 26, 45, 0.28) !important;
    background: linear-gradient(180deg,
        rgba(255, 255, 255, 0.96) 0%,
        rgba(252, 246, 235, 0.92) 100%) !important;
    color: var(--ask-brand-deep) !important;
    font-family: -apple-system, BlinkMacSystemFont, "SF Pro Text", system-ui, sans-serif !important;
    font-size: 11px !important;
    font-weight: 600 !important;
    letter-spacing: 0.01em !important;
    font-variant-numeric: tabular-nums !important;
    box-shadow:
        inset 0 1px 0 rgba(255, 255, 255, 0.85),
        0 1px 2px rgba(132, 26, 45, 0.08) !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui #osa-chat-timer.osa-ai-verified-bar__timer #osa-chat-timer-text {
    color: var(--ask-brand-deep) !important;
    font-family: inherit !important;
    font-weight: 600 !important;
    min-width: 34px;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui #osa-chat-timer.osa-ai-verified-bar__timer svg {
    width: 11px !important;
    height: 11px !important;
    opacity: 0.95 !important;
    color: var(--ask-brand) !important;
    stroke: var(--ask-brand) !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui #osa-chat-timer.osa-ai-verified-bar__timer.is-warning {
    border-color: rgba(199, 154, 73, 0.65) !important;
    background: linear-gradient(180deg,
        rgba(255, 250, 235, 0.98) 0%,
        rgba(255, 240, 205, 0.94) 100%) !important;
    color: #7a4f12 !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui #osa-chat-timer.osa-ai-verified-bar__timer.is-warning svg {
    color: #b07a1c !important;
    stroke: #b07a1c !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui #osa-chat-timer.osa-ai-verified-bar__timer.is-critical {
    border-color: rgba(176, 31, 36, 0.60) !important;
    background: linear-gradient(180deg,
        rgba(255, 240, 240, 0.98) 0%,
        rgba(255, 225, 225, 0.96) 100%) !important;
    color: #8a1212 !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui #osa-chat-timer.osa-ai-verified-bar__timer.is-critical svg {
    color: #b01f24 !important;
    stroke: #b01f24 !important;
}

/* ── Close button: bare × icon, no circle background ─── */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-launcher-head__close {
    width: 32px !important;
    height: 32px !important;
    min-height: 32px !important;
    margin-right: 0 !important;
    padding: 0 !important;
    border: 0 !important;
    background: transparent !important;
    color: rgba(255, 255, 255, 0.92) !important;
    border-radius: 0 !important;
    display: inline-flex !important;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    box-shadow: none !important;
    transition:
        transform 220ms cubic-bezier(0.25, 0.85, 0.3, 1),
        color 180ms ease;
}

/* Show the SVG × icon (do NOT replace with text) */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-launcher-head__close svg {
    display: inline-block !important;
    width: 16px !important;
    height: 16px !important;
    stroke: currentColor !important;
    fill: none !important;
    stroke-width: 2.4 !important;
    stroke-linecap: round !important;
    stroke-linejoin: round !important;
    transition: transform 220ms cubic-bezier(0.25, 0.85, 0.3, 1);
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-launcher-head__close::before {
    content: none !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-launcher-head__close:hover {
    background: transparent !important;
    border-color: transparent !important;
    color: #ffe9b8 !important;
    transform: scale(1.08);
    box-shadow: none !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-launcher-head__close:hover svg {
    transform: rotate(90deg);
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-launcher-head__close:active {
    transform: scale(0.94);
}

/* ── Thread / messages — iOS/Messenger style scroll ──────── */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-thread {
    background:
        linear-gradient(180deg, rgba(255, 251, 247, 0.62) 0%, rgba(255, 247, 239, 0.5) 100%),
        linear-gradient(140deg,
            rgba(132, 26, 45, 0.06) 8%,
            rgba(199, 154, 73, 0.10) 50%,
            rgba(132, 26, 45, 0.05) 100%) !important;
    background-blend-mode: normal, normal;
    position: relative;
    display: flex !important;
    flex-direction: column !important;
    padding: 8px 14px 12px !important;
    overflow-y: auto !important;
    overflow-x: hidden !important;
    -webkit-overflow-scrolling: touch !important;
    overscroll-behavior: contain !important;
    scroll-behavior: smooth !important;
    overflow-anchor: auto !important;
    z-index: 1 !important;
}

/* Anchor messages to the bottom (Messenger/iMessage feel) — when content
   doesn't overflow, the spacer pushes the messages down to sit just above
   the composer instead of floating at the top. */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-thread > *:first-child {
    margin-top: auto !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-thread::before {
    content: "";
    position: absolute;
    inset: 0;
    background: url('/assets/images/eac-photo.png') center/cover no-repeat;
    filter: blur(28px) saturate(0.7);
    transform: scale(1.06);
    opacity: 0.18;
    pointer-events: none;
    will-change: auto;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-thread > * {
    position: relative;
    z-index: 1;
}

/* Bubbles — subtle rounded corners */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg__bubble {
    border-radius: 10px !important;
    padding: 10px 14px !important;
    font-size: 14px !important;
    line-height: 1.52 !important;
    box-shadow: 0 2px 8px rgba(28, 12, 18, 0.07) !important;
    transition: transform 0.18s ease, box-shadow 0.18s ease;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg--user .osa-ai-msg__bubble {
    background: linear-gradient(135deg, var(--ask-brand-mid) 0%, var(--ask-brand) 100%) !important;
    border: none !important;
    color: #fff !important;
    border-radius: 10px !important;
    border-bottom-right-radius: 4px !important;
    box-shadow: 0 4px 14px rgba(132, 26, 45, 0.28) !important;
    margin-right: 4px;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg--assistant .osa-ai-msg__bubble {
    background: rgba(255, 255, 255, 0.92) !important;
    border: 0.5px solid rgba(255, 255, 255, 0.7) !important;
    color: var(--ask-ink) !important;
    border-radius: 10px !important;
    border-bottom-left-radius: 4px !important;
    backdrop-filter: blur(12px) !important;
    -webkit-backdrop-filter: blur(12px) !important;
}

/* Restore EAC maroon gradient for the welcome carousel bubble — the
   generic assistant rule above would otherwise paint it white. */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg--assistant.osa-ai-msg--welcome .osa-ai-msg__bubble {
    background:
        radial-gradient(120% 140% at 0% 0%, rgba(247,215,129,0.18) 0%, rgba(247,215,129,0) 55%),
        linear-gradient(135deg, #6b0f1f 0%, #5a0a18 55%, #3d0610 100%) !important;
    border: 1px solid rgba(247,215,129,0.42) !important;
    color: #ffffff !important;
    backdrop-filter: none !important;
    -webkit-backdrop-filter: none !important;
    box-shadow:
        0 1px 0 rgba(247,215,129,0.28) inset,
        0 8px 22px rgba(61,6,16,0.36),
        0 0 0 1px rgba(247,215,129,0.12) !important;
    padding-left: 18px !important;
    border-bottom-left-radius: 4px !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg--welcome .osa-welcome-text,
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg--welcome .osa-ai-msg__bubble p,
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg--welcome .osa-ai-msg__bubble span {
    color: #ffffff !important;
    text-shadow: 0 1px 2px rgba(20,0,5,0.45);
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg--staff .osa-ai-msg__bubble {
    background: linear-gradient(135deg, #fff8ec 0%, #fff3da 100%) !important;
    border: 1px solid rgba(199, 154, 73, 0.32) !important;
    color: #4a2e10 !important;
    border-radius: 10px !important;
    border-bottom-left-radius: 4px !important;
    box-shadow: 0 4px 14px rgba(199, 154, 73, 0.18) !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg--staff .osa-ai-msg__meta {
    color: #8a5a16 !important;
    font-weight: 700 !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg__meta {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 4px;
    color: rgba(103, 90, 79, 0.7) !important;
    padding: 0 4px;
    font-size: 10.5px !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg__who {
    font-weight: 700;
    letter-spacing: 0.02em;
}

/* Time indicator — explicitly matches the bubble's Plus Jakarta Sans
   font, with tabular numerals so the digits line up nicely (e.g. 04:47
   no longer shifts horizontally as minutes tick over). A subtle pill
   background + slightly tighter weight makes it read as a calm,
   secondary metadata chip rather than a dimmed afterthought. */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg__time {
    font-family: "Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif !important;
    font-size: 10.5px !important;
    font-weight: 600 !important;
    line-height: 1 !important;
    letter-spacing: 0.02em !important;
    color: var(--ask-muted) !important;
    opacity: 0.95 !important;
    font-variant-numeric: tabular-nums !important;
    font-feature-settings: "tnum" 1, "lnum" 1 !important;
    padding: 2px 7px !important;
    background: rgba(132, 26, 45, 0.06) !important;
    border-radius: 999px !important;
    white-space: nowrap;
}

/* On user (maroon) bubbles the meta row reads on a darker context,
   so warm the time pill to a translucent gold instead of maroon. */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg--user .osa-ai-msg__time {
    background: rgba(199, 154, 73, 0.14) !important;
    color: #8a5a16 !important;
}

/* Staff (gold) bubbles already have a warm meta — match the time pill. */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg--staff .osa-ai-msg__time {
    background: rgba(199, 154, 73, 0.18) !important;
    color: #6f4711 !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg--staff .osa-ai-msg__who::before {
    content: "";
    display: inline-block;
    width: 7px;
    height: 7px;
    margin-right: 6px;
    background: var(--ask-gold);
    border-radius: 999px !important;
    box-shadow: 0 0 6px rgba(199, 154, 73, 0.45);
}

/* System pill */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-msg--system .osa-ai-system {
    background: rgba(255, 255, 255, 0.6) !important;
    border: 0.5px solid rgba(132, 26, 45, 0.12) !important;
    color: #6b4840 !important;
    padding: 6px 12px !important;
    font-size: 11px;
    font-weight: 600;
    letter-spacing: 0.02em;
    border-radius: 999px !important;
    margin: 8px auto !important;
    width: fit-content;
    backdrop-filter: blur(10px);
    -webkit-backdrop-filter: blur(10px);
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.04);
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-system__dot {
    display: none !important;
}

/* Waiting / handoff card */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-waiting {
    border: 0.5px solid rgba(132, 26, 45, 0.16) !important;
    background: rgba(255, 255, 255, 0.85) !important;
    backdrop-filter: blur(14px) !important;
    -webkit-backdrop-filter: blur(14px) !important;
    box-shadow: 0 8px 22px rgba(132, 26, 45, 0.08) !important;
    border-radius: 0 !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-waiting__titles strong,
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-waiting__elapsed {
    color: var(--ask-brand-deep) !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-waiting__note {
    color: var(--ask-muted) !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-waiting__cancel {
    border: 1px solid rgba(132, 26, 45, 0.22) !important;
    background: #fff !important;
    color: var(--ask-brand-deep) !important;
    font-weight: 700;
    border-radius: 10px !important;
    transition: background 0.18s ease, transform 0.18s ease;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-waiting__cancel:hover {
    background: #fff0f2 !important;
    transform: translateY(-1px);
}

/* ── Bottom bar: chips wrapper + composer ─────────────────── */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-service-row,
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-chips-wrapper,
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-composer {
    background: rgba(255, 255, 255, 0.78) !important;
    backdrop-filter: blur(16px) saturate(1.1) !important;
    -webkit-backdrop-filter: blur(16px) saturate(1.1) !important;
    border-top: 0.5px solid rgba(132, 26, 45, 0.08) !important;
}

/* ── Header sign-out button (replaces old verified bar) ────── */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header-signout {
    display: inline-flex;
    align-items: center;
    padding: 4px 11px;
    background: rgba(255, 255, 255, 0.18);
    border: 1px solid rgba(255, 255, 255, 0.30);
    border-radius: 999px;
    color: #fff;
    font-family: inherit;
    font-size: 11px;
    font-weight: 600;
    cursor: pointer;
    letter-spacing: 0.01em;
    transition: background 150ms ease, border-color 150ms ease;
    flex-shrink: 0;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header-signout:hover {
    background: rgba(255, 255, 255, 0.28);
    border-color: rgba(255, 255, 255, 0.45);
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header-signout[hidden] {
    display: none !important;
}

/* ── Timer in header ────────────────────────────────────────── */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header-timer {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 3px 9px;
    border-radius: 999px;
    border: 1px solid rgba(255,255,255,0.28);
    background: rgba(255,255,255,0.14);
    color: rgba(255,255,255,0.92);
    font-size: 11px;
    font-weight: 600;
    font-family: -apple-system, BlinkMacSystemFont, "SF Pro Text", system-ui, sans-serif;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header-timer #osa-chat-timer-text {
    color: #fff;
    min-width: 34px;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header-timer svg {
    width: 11px;
    height: 11px;
    stroke: rgba(255,255,255,0.80);
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header-timer.is-warning {
    border-color: rgba(251,191,36,0.55);
    background: rgba(251,191,36,0.18);
    color: #fef3c7;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header-timer.is-critical {
    border-color: rgba(248,113,113,0.55);
    background: rgba(239,68,68,0.18);
    color: #fee2e2;
}

/* ── Verified-session bar (legacy, kept for fallback) ────────── */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-verified-bar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 8px;
    padding: 6px 8px 6px 10px;
    margin: 8px 12px 4px;
    background: rgba(246, 248, 250, 0.92);
    border: 1px solid rgba(0, 0, 0, 0.07);
    box-shadow: 0 1px 4px rgba(0, 0, 0, 0.06);
    font-family: -apple-system, BlinkMacSystemFont, "SF Pro Text", system-ui, sans-serif;
    position: relative;
    z-index: 2;
    flex-shrink: 0;
    min-height: 34px;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-verified-bar[hidden] {
    display: none !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-verified-bar__left {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    min-width: 0;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-verified-bar__text {
    font-size: 11.5px;
    font-weight: 500;
    color: #374151;
    letter-spacing: 0.005em;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    min-width: 0;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-verified-bar__text strong {
    color: #111827;
    font-weight: 700;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-verified-bar__end {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 5px 11px;
    border: 1px solid rgba(0, 0, 0, 0.10);
    background: rgba(255, 255, 255, 0.70);
    color: #6b7280;
    font-family: inherit;
    font-size: 11px;
    font-weight: 600;
    letter-spacing: 0.01em;
    cursor: pointer;
    border-radius: 999px;
    -webkit-backdrop-filter: blur(8px);
    backdrop-filter: blur(8px);
    transition: background 160ms ease, color 160ms ease, border-color 160ms ease;
    flex-shrink: 0;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-verified-bar__end svg {
    opacity: 0.7;
    transition: opacity 160ms ease;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-verified-bar__end:hover {
    background: rgba(239, 68, 68, 0.08);
    color: #dc2626;
    border-color: rgba(220, 38, 38, 0.20);
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-verified-bar__end:hover svg {
    opacity: 1;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-verified-bar__end:active {
    transform: scale(0.97);
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-chips-wrapper {
    padding: 8px 0 6px !important;
}

/* Quick-topic chips — keep design (user said OK) but ensure pill shape */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-chip {
    border-radius: 999px !important;
    padding: 7px 14px !important;
    font-size: 12.5px !important;
    font-weight: 600 !important;
    background: linear-gradient(180deg, rgba(255, 255, 255, 0.9) 0%, rgba(255, 255, 255, 0.64) 100%) !important;
    color: var(--ask-brand) !important;
    border: 1px solid rgba(255, 255, 255, 0.5) !important;
    box-shadow:
        inset 0 1px 0 rgba(255, 255, 255, 0.75),
        0 6px 18px rgba(132, 26, 45, 0.10) !important;
    -webkit-backdrop-filter: blur(14px) saturate(1.2) !important;
    backdrop-filter: blur(14px) saturate(1.2) !important;
    font-family: "Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif !important;
    transition: background 140ms ease, color 140ms ease, transform 140ms ease, box-shadow 140ms ease;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-chip:hover {
    background: linear-gradient(180deg, rgba(255, 255, 255, 0.96) 0%, rgba(255, 248, 249, 0.9) 100%) !important;
    box-shadow:
        inset 0 1px 0 rgba(255, 255, 255, 0.86),
        0 8px 22px rgba(132, 26, 45, 0.14) !important;
    transform: translateY(-1px);
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-chip::before {
    content: none !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-chip:active {
    background: var(--ask-brand) !important;
    color: #fff !important;
    border-color: transparent !important;
    box-shadow: 0 2px 8px rgba(132, 26, 45, 0.28) !important;
    transform: translateY(0);
}

/* Composer row — refined */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-composer {
    padding: 9px 12px calc(8px + env(safe-area-inset-bottom, 0px)) !important;
    border-radius: 0 !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-composer__row {
    display: flex !important;
    align-items: flex-end !important;
    gap: 8px !important;
    padding: 0 !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-composer textarea {
    flex: 1 !important;
    min-height: 40px !important;
    height: 40px !important;
    padding: 10px 14px !important;
    margin: 0 !important;
    background: rgba(255, 255, 255, 0.96) !important;
    border: 1px solid rgba(132, 26, 45, 0.14) !important;
    color: var(--ask-ink) !important;
    border-radius: 0 !important;
    font-size: 14px !important;
    line-height: 1.45 !important;
    box-sizing: border-box;
    transition: border-color 160ms ease, box-shadow 160ms ease, background 160ms ease;
    overflow: hidden !important;
    resize: none !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-composer textarea:focus {
    border-color: rgba(132, 26, 45, 0.4) !important;
    background: #fff !important;
    box-shadow: 0 0 0 3px rgba(132, 26, 45, 0.10) !important;
    outline: none !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-composer textarea::placeholder {
    color: #b0978a !important;
}

/* Send button — circular maroon (matches the FAB language) */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-btn-send {
    width: 40px !important;
    height: 40px !important;
    min-height: 40px !important;
    margin: 0 !important;
    flex: 0 0 auto !important;
    border: none !important;
    background: linear-gradient(180deg, rgba(255, 235, 170, 0.22) 0%, rgba(132, 26, 45, 0.95) 100%) !important;
    -webkit-backdrop-filter: blur(8px) saturate(1.05) !important;
    backdrop-filter: blur(8px) saturate(1.05) !important;
    color: #fff !important;
    border-radius: 50% !important;
    box-shadow:
        inset 0 1px 0 rgba(255, 255, 255, 0.16),
        0 4px 10px rgba(132, 26, 45, 0.22) !important;
    display: inline-flex !important;
    align-items: center;
    justify-content: center;
    transition: transform 160ms cubic-bezier(0.25, 0.85, 0.3, 1),
                box-shadow 160ms ease,
                background 160ms ease;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-btn-send svg {
    fill: currentColor !important;
    width: 16px !important;
    height: 16px !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-btn-send:not(:disabled):hover {
    transform: scale(1.06);
    box-shadow: 0 6px 18px rgba(132, 26, 45, 0.36) !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-btn-send:not(:disabled):active {
    transform: scale(0.94);
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-btn-send:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

/* Daily-quota pill — sits below the composer hint, lives quietly. */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-quota {
    margin: 4px auto 0 !important;
    padding: 3px 10px !important;
    display: inline-flex !important;
    align-items: center !important;
    gap: 6px !important;
    font-size: 10.5px !important;
    font-weight: 600 !important;
    color: rgba(103, 90, 79, 0.78) !important;
    background: rgba(255, 255, 255, 0.7) !important;
    border: 0.5px solid rgba(132, 26, 45, 0.10) !important;
    border-radius: 999px !important;
    -webkit-backdrop-filter: blur(8px) saturate(1.05) !important;
    backdrop-filter: blur(8px) saturate(1.05) !important;
    letter-spacing: 0.01em !important;
    width: fit-content !important;
    align-self: center !important;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04) !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-composer {
    text-align: center !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-quota__dot {
    width: 6px !important;
    height: 6px !important;
    border-radius: 999px !important;
    background: #4ade80 !important;
    box-shadow: 0 0 0 2px rgba(74, 222, 128, 0.22) !important;
    flex: 0 0 auto !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-quota.is-low {
    color: #8a5a16 !important;
    background: rgba(254, 243, 218, 0.85) !important;
    border-color: rgba(199, 154, 73, 0.35) !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-quota.is-low .osa-ai-quota__dot {
    background: #fbbf24 !important;
    box-shadow: 0 0 0 2px rgba(251, 191, 36, 0.28) !important;
}

[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-quota.is-empty {
    color: var(--ask-brand-deep) !important;
    background: rgba(255, 240, 242, 0.9) !important;
    border-color: rgba(132, 26, 45, 0.28) !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-quota.is-empty .osa-ai-quota__dot {
    background: var(--ask-brand) !important;
    box-shadow: 0 0 0 2px rgba(132, 26, 45, 0.22) !important;
}

/* Bottom hint — refined to a subtle, tasteful caption (was the ugly one) */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-composer__hint {
    margin: 6px 4px 0 !important;
    padding: 0 !important;
    font-size: 10px !important;
    line-height: 1.45 !important;
    font-weight: 500 !important;
    text-align: center !important;
    color: rgba(103, 90, 79, 0.62) !important;
    letter-spacing: 0.01em !important;
    background: transparent !important;
    border: none !important;
}

/* ── FAB launcher — box, matches main portal CTA buttons ────── */
[data-osa-chat-root] .osa-launcher-fab {
    background: linear-gradient(135deg, var(--ask-brand-mid) 0%, var(--ask-brand) 50%, var(--ask-brand-deep) 100%) !important;
    border: 1px solid rgba(199, 154, 73, 0.32) !important;
    color: #fff !important;
    box-shadow:
        0 8px 24px rgba(132, 26, 45, 0.32),
        0 2px 6px rgba(132, 26, 45, 0.18),
        inset 0 1px 0 rgba(255, 255, 255, 0.14) !important;
    border-radius: 0 !important;
    padding: 0 1.35rem !important;
    min-height: 3rem !important;
    font-family: "Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif !important;
    font-weight: 700 !important;
    letter-spacing: 0.01em !important;
    transition: transform 0.28s cubic-bezier(0.175, 0.885, 0.32, 1.275),
                box-shadow 0.22s ease;
}

[data-osa-chat-root] .osa-launcher-fab:hover {
    transform: scale(1.06);
    box-shadow:
        0 12px 30px rgba(132, 26, 45, 0.4),
        0 3px 8px rgba(132, 26, 45, 0.22),
        inset 0 1px 0 rgba(255, 255, 255, 0.2) !important;
}

[data-osa-chat-root] .osa-launcher-fab:active {
    transform: scale(0.97);
}

/* Scroll-to-bottom pill */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-scroll-bottom {
    border-radius: 0 !important;
    background: rgba(255, 255, 255, 0.92) !important;
    -webkit-backdrop-filter: blur(16px) !important;
    backdrop-filter: blur(16px) !important;
    box-shadow: 0 4px 14px rgba(0, 0, 0, 0.12) !important;
    border: 0.5px solid rgba(132, 26, 45, 0.16) !important;
}

/* Hide scrollbar visually but keep scroll functionality */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-thread {
    scrollbar-width: none !important;
    -ms-overflow-style: none !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-thread::-webkit-scrollbar {
    width: 0 !important;
    height: 0 !important;
    display: none !important;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui ::-webkit-scrollbar {
    width: 0;
    height: 0;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui ::-webkit-scrollbar-track {
    background: transparent;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui ::-webkit-scrollbar-thumb {
    background: transparent;
}

/* ── Mobile: full-screen overlay ─────────────────────────── */
@media (max-width: 900px) {
    [data-osa-chat-root] .osa-launcher-panel--chat-ui {
        inset: 0 !important;
        width: 100vw !important;
        height: 100dvh !important;
        max-width: 100vw !important;
        max-height: 100dvh !important;
        border: none !important;
        border-radius: 0 !important;
        box-shadow: none !important;
        transform: none !important;
    }

    [data-osa-chat-root] .osa-launcher-panel--chat-ui::before {
        border-radius: 0 !important;
    }

    [data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-header {
        border-radius: 0 !important;
        padding-top: max(12px, env(safe-area-inset-top, 0px)) !important;
    }

    [data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-ai-composer {
        border-radius: 0 !important;
    }

    [data-osa-chat-root] .osa-launcher-fab {
        right: 14px !important;
        bottom: calc(14px + env(safe-area-inset-bottom, 0px)) !important;
    }
}

/* ── Visit timeline (4-stage progress card inside chat) ─────────── */
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-timeline {
    background: rgba(255, 255, 255, 0.92) !important;
    border: 0.5px solid rgba(132, 26, 45, 0.18) !important;
    box-shadow: 0 6px 20px rgba(132, 26, 45, 0.08) !important;
    -webkit-backdrop-filter: blur(12px);
    backdrop-filter: blur(12px);
    padding: 14px 14px 12px !important;
    margin: 10px auto !important;
    width: 100%;
    max-width: 320px;
    border-radius: 4px;
    color: #4a2a30;
    font-size: 12.5px;
    line-height: 1.45;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-timeline__title {
    font-weight: 800;
    letter-spacing: 0.04em;
    text-transform: uppercase;
    font-size: 10.5px;
    color: #841a2d;
    margin-bottom: 10px;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-timeline__steps {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 0;
    margin-bottom: 10px;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-step {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 4px;
    flex: 0 0 auto;
    text-align: center;
    width: 56px;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-step__dot {
    width: 22px;
    height: 22px;
    border-radius: 999px;
    background: #f3e3e6;
    color: #841a2d;
    font-size: 11px;
    font-weight: 800;
    display: flex;
    align-items: center;
    justify-content: center;
    border: 1.5px solid #e1c5cb;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-step.is-done .osa-visit-step__dot {
    background: #166534;
    color: #fff;
    border-color: #166534;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-step.is-current .osa-visit-step__dot {
    background: #841a2d;
    color: #fff;
    border-color: #841a2d;
    box-shadow: 0 0 0 3px rgba(132, 26, 45, 0.15);
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-step__label {
    font-size: 10px;
    font-weight: 700;
    color: #6b4840;
    letter-spacing: 0.02em;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-step.is-current .osa-visit-step__label,
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-step.is-done .osa-visit-step__label {
    color: #4a2a30;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-step__bar {
    flex: 1 1 auto;
    height: 2px;
    background: #e1c5cb;
    margin: 10px 2px 0;
    border-radius: 2px;
    align-self: flex-start;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-timeline__detail {
    color: #4a2a30;
    font-size: 12px;
    line-height: 1.5;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-timeline__actions {
    margin-top: 10px;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-arrive-btn {
    display: block;
    width: 100%;
    background: #841a2d;
    color: #fff;
    border: 0;
    padding: 10px 14px;
    font-weight: 700;
    font-size: 12.5px;
    letter-spacing: 0.02em;
    border-radius: 2px;
    cursor: pointer;
    transition: background 0.15s ease;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-arrive-btn:hover:not(:disabled) {
    background: #6b1424;
}
[data-osa-chat-root] .osa-launcher-panel--chat-ui .osa-visit-arrive-btn:disabled {
    opacity: 0.65;
    cursor: not-allowed;
}